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Why can't I see some chat?

While viewing or broadcasting on YouNow, you may encounter an issue in which you cannot view all chat entries. This is due to your localization settings.

On the YouNow iOS and Android apps, and on the YouNow website, we give our users the ability to view content in a few different languages: English, Arabic, Turkish, or in a worldwide setting. If your settings are set to English, you will not see chat entries made by users typing in Arabic, Turkish, or any other language besides English. The same will apply if your localization settings are set to Turkish or Arabic.

If you wish to see all content, however, you may set your localization to Worldwide, and you will see Trending Hashtags, Trending People, and chat entries from all languages. To set your localization:

On web, locate the dropdown menu in the upper-right-hand corner of the page and select "Settings" and choose from options under "Localization Content."

On an iOS or Android mobile device, tap the avatar icon to access your profile. From there, tap the gear icon --> "Localized Content" --> choose your desired setting.

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