Why can't I access some of the gifts/premium gifts?

You may find that while on YouNow, you cannot access some gifts and/or premium gifts. There are a few reasons why this would be the case.

Why can’t I access gifts?

  1. You may not be a high enough level to give the gift to broadcasters. [See more about levels.]

  2. You may not have enough coins to purchase the gift. [See more about coins.]

  3. You may not be logged in.

Why can’t I access premium gifts?

  1. You may not have any bars. In order to purchase premium gifts, you must first purchase bars on the YouNow app or website. [See more about bars and gifts.]


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